Principles of Communication
This online Principles of Communication course covers some of the different methods of communication, how to identify barriers to communication and how to reduce these, ensuring the person you are communicating with understands what you are communicating, how to get help with communication issues and the importance of confidentiality.
When working in the adult social care sector, communication is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
Accredited by:
Who should take this course
This Principles of Communication course is aimed at all employees and individuals within Health and Social Care Environments.
The course also teaches the core principles of communication and how they can apply within Health and Social care settings.
Course Structure
1. Reasons People Communicate.
2. Ways of Communicating.
3. Identifying Communication Barriers.
4. Reducing Communication Barriers.
5. Checking Understanding.
6. Getting Help With Communication Issues.
7. Confidentiality.
Languages
Available in the following languages:
English
The course gives learners the tools required to communicate effectively with those who may face barriers when communicating.
Improves understanding of how to implement confidentiality when communicating with others.
Teaches how to accurately communicate and the importance of exchanging information accurately.
Course Advantages
Principles of Communication Course Certificate
Learners will answer questions throughout the course and complete a multiple-choice test at the end. Those who pass will receive a printable certificate. This final assessment ensures they fully understand the course material.
After passing the test, learners can instantly download their certificate, providing immediate proof of their achievement.
The certificate includes the learner's name, course title, pass rate, completion date, expiry date, and any relevant approvals or accreditations. This makes it a valuable addition to their professional credentials.
How often should Principles of Communication Training be renewed?
Refreshing Principles of Communication training annually is recommended. Staying updated with the latest communication strategies, technologies, and research findings ensures effective interpersonal and organizational communication. An annual schedule supports the dynamic nature of communication trends and practices, fostering enhanced collaboration and understanding within diverse work environments.
Need More Information?
You can view our course PDF to see more course details and pass rates for each module.
Compliance
Understanding the principles of communication is fundamental for effective interaction and collaboration in various settings, aligning with professional standards and expectations. These principles encompass clarity, conciseness, active listening, and respect for diverse perspectives, ensuring messages are conveyed accurately and understood by all parties.
By adhering to these principles, individuals facilitate clear and meaningful communication, promoting mutual understanding, trust, and collaboration. Moreover, mastering communication principles enables individuals to comply with organizational standards and expectations, fostering productive relationships and achieving shared goals effectively.
Benefits of learning with Ward
Convenience and Accessibility
Our learning platform lets you access training anytime, anywhere with just a device and an internet connection. This flexibility lets you learn at your own pace and on your own schedule, making it simple to fit education into your daily life.
Progress Tracking and Assessment
Our platform includes tracking and assessment tools, allowing both learners and employers to easily monitor progress. This feature helps maintain accountability and ensures that learning goals are met.
Accredited and Value-Driven Training
Our training programs are fully accredited by renowned industry leading bodies, ensuring they meet the highest standards. With certifications that carry real value, you can enhance your skills and knowledge through our cost-effective training.
Empower Your Team
Ward Education's online courses help your team develop essential skills, from leadership to health and safety practices. By gaining expertise in key areas, your team will be better prepared to succeed and meet the demands of today's workplace.
Additional Course Details
Mobile and Tablet Friendly
Our courses can be accessed on mobile and tablet devices.
Recommended System Requirements
Browser: Up to date web browser
Video: Up to date video drivers
Memory: 2Gb+ RAM
Download Speed: Broadband (3Mb+)
CSCS Green Card Process
Mobile and tablet friendly, our Level 1 Health and Safety in a Construction Environment course gives you the qualifications you need to get started on site.
How our courses work.
01
Purchase
Select what course you wish to buy and add it to your basket.
Before purchasing a course select how many of each course you will require.
From there simply follow the checkout instructions and choose which method of payment you would like to use.
02
Access
Once you have purchased your course you will receive an email with a link to begin training. Click the link you have received via email, you will then be navigated to a page that allows you to either start your individual course or assign courses to your learners.
03
Certification
Once you have completed your course you will be sent a certificate via email, showing that you have received training in your chosen field.
-
If I fail the course, can I do it again?Certainly. If you're unable to pass, there's no need for concern. The assessment can be retaken multiple times at no extra cost. Additionally, you have the option to go over the material again to brush up on your knowledge before attempting the assessment another time.
-
How are your courses delivered?Our courses are exclusively online, featuring interactive modules that include exercises to test comprehension. Upon finishing all modules, students must pass a multiple-choice test to earn their certificate. There's no rush or pressure - if a student doesn't pass initially, they can retake the test as often as needed without any additional fees. Furthermore, course materials are accessible forever, allowing you to review the contents of the course whenever needed.
-
How do I access my courses?Individual Candidate After purchasing a course, you will receive an email at the address you provided during the purchase. This email will contain a link to access your course. Use the "Create your password" link included in the email to set up a password for your candidate account. Once your account is set up, you can sign in by clicking the login button located at the top right corner of the Ward Education website. Alternatively, you can use the link provided in the original purchase confirmation email to directly access the login page. After logging in, you will have access to all the courses you've purchased and be able to track your progress. Training for Businesses After purchasing a course you will receive an email to the address you provided during the purchase. The email will give you a username and password to log into your business administration panel. Once you have logged into the business administration panel you will be shown what courses you have available to distribute to your employees. Use the "Create Accounts" button to the left hand side of the panel and complete the form with the details of the employee you wish to distribute the course to. You will then be given the option to allocate the courses purchased to the account created. On completion of the account creation the candidate will receive an email with their login details. After logging in, the candidate will be able to complete the courses you have allocated to them.
-
When will I receive my certificate?Once you have passed your course, you will have the opportunity to instantly receive an electronic PDF version of your certificate via email right after completing your course. This allows you to access and download your certificate directly from your inbox.
-
Can I buy this course for other people?Yes, you can purchase courses for other people. When you buy multiple courses, you’ll receive access to a dashboard that allows you to enroll others in the courses you’ve purchased. This makes it easy to manage and assign training to your team or group.
-
How do I buy training for my employees?Select the Desired Courses: Begin by choosing the courses you need, as well as the quantity, and add them to your basket. Proceed to Checkout: Provide your details as the order placer. Participants will have the opportunity to enter their details later. Finalize Your Purchase: After completing the purchase, check your email for instructions on how to activate and distribute the courses to your team. Please note: You cannot buy 1 copy of a course and use it for multiple participants, if you wish to train 10 members of staff in a specific course, you will need to purchase 10 copies of the course. For assistance or inquiries, please use the 'Contact Us' form on our website or email us directly at admin@wardeducation.co.uk.
-
If I order more than one course will I receive any discount?Certainly, our bulk discounts are automatically applied to any order comprising a mix of courses, offering you exceptional savings on larger purchases. Here's our simplified discount structure for bulk orders: For purchases of 10 or more courses, you'll receive a 10% discount. For purchases of 50 or more courses, you'll receive a 15% discount. For purchases of 100 or more courses, you'll receive a 20% discount. For purchases of 200 or more courses, you'll receive a 25% discount. For more detailed discussions about your training needs or budget, please don't hesitate to reach out to us via email for personalised assistance. You can contact us at admin@wardeducation.co.uk.
-
What payment options are available?You can pay for our training using either a Debit, Credit card or PayPal.