Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data about you:

a) Personal Information You Provide to Us
We collect information that you provide to us directly when you:

• Fill out forms on our website

• Register for our services or events

• Subscribe to our newsletter or other communications

• Purchase our products or services

• Contact us via email, phone, or through our website

This information may include:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address (if applicable)

• Payment Details (including credit card information, which is processed securely)

• Other details you provide when requesting support or inquiries

b) Information Automatically Collected
When you visit our website, we may automatically collect certain data about your device and usage patterns, including:

• IP Address

• Browser Type and Version

• Operating System

• Referral Source (how you arrived on our website)

• Pages You Viewed

• Date and Time of Your Visit

• Clickstream Data (navigation path on the website)

• Cookies and Tracking Technologies (more on this in the "Cookies" section)

c) Information from Third Parties
We may receive personal information about you from third parties, such as:

• Social media platforms if you interact with us through those services

• Partners or affiliates who help facilitate services

2. How We Use Your Information

We use the personal data we collect for various purposes, including to:

• Provide and Manage Services: Process transactions, fulfill orders, and provide customer support.

• Communication: Respond to your inquiries, send you newsletters, promotional materials, and updates related to our services.

• Personalization: Improve your experience by personalizing content, offers, and features on our website.

• Analytics and Improvements: Analyze website usage, user behavior, and trends to enhance our services and improve website functionality.

• Marketing and Promotions: With your consent, we may send you marketing communications about products, services, or events we believe may interest you.

• Compliance: Comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Ward Education and our users.

3. Legal Basis for Processing Personal Data (For EU/UK Visitors)

If you are located in the European Union (EU) or the United Kingdom (UK), we will only process your personal data when we have a lawful basis to do so. 

This includes:

• Your Consent: Where you have provided consent to receive marketing or other communications.

• Contractual Necessity: To fulfill our contractual obligations with you, such as processing a payment or delivering a service.

• Legal Obligation: When processing is required to comply with legal obligations.

• Legitimate Interests: For purposes such as improving our services, fraud prevention, and ensuring network security.

4. How We Share Your Information

We may share your personal data with:

• Service Providers: Third-party vendors who provide services such as payment processing, hosting, email delivery, and analytics.

• Business Partners: For joint promotions or when offering a combined service.

• Legal and Regulatory Authorities: When required by law, court order, or in response to government regulations.

• Successors or Acquirers: If Ward Education is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, no method of transmitting data over the internet or storing it is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The duration for which we keep your data depends on the type of information and the reason for which we collected it.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right to Access: You can request access to the personal information we hold about you.

• Right to Rectification: You can ask us to correct any inaccuracies in your personal information.

• Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

• Right to Restriction of Processing: You can request to limit the way we process your data.

• Right to Data Portability: You can request to receive your data in a structured, machine-readable format.

• Right to Object: You can object to the processing of your data for certain purposes, such as marketing.

• Right to Withdraw Consent: You can withdraw your consent at any time if we rely on your consent for processing.

To exercise any of these rights, please contact us at admin@wardeducation.co.uk.

8. Cookies and Tracking Technologies

Ward Education uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the basic functionality of our website.

• Performance and Analytics Cookies: Collect information about how visitors use our site, helping us to improve the website.

• Marketing Cookies: Used to deliver relevant ads and measure the effectiveness of our marketing campaigns.

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Ward Education does not knowingly collect or solicit personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and indicate the effective date at the top. We encourage you to review this page regularly to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Ward Education
Email: info@wardeducation.co.uk
Website: https://www.wardeducation.co.uk